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Refunds & Returns
For any returns a restocking fee of 20% is applicable and excludes any freight charges. All faulty goods may be repaired, exchanged or refunded as per Fair Trading Policies.
Any goods to be inspected and NFF (No Fault Found), a charge of $50ex GST per product will be charged as a service fee plus the cost of freight to return otherwise pickup.
Sterling IT will always do its best to accommodate our clients and ensure a happy and stress less transaction.
All warranties quoted and provided are manufacturer warranties implied or statutory.
Thank you
Management
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